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FAQ

1. What is the Busan Trade Office?

The Busan Trade Office (BTO) is a non-profit government office representing manufacturers from Busan, Korea.

2. Are there other offices of this kind in other parts of the world?

Yes, in fact we are one of the three offices in the world. The other two are located in Shanghai, China and Osaka, Japan.

3. Does the office help in finding contacts of manufacturers in other parts of Korea?

Unfortunately, our office being part of the Busan Korea City Government office only helps promote business with Busan manufacturers.

4. Why does the Busan City Government only favor Busan manufacturers?

It helps with the business development and maintaining jobs for the Busan City population. It also keeps Busan manufacturers in the region and since the population is constantly growing, it keeps the workforce in place providing more jobs as the population grows.

5. How can the Busan Trade Office help me?

It helps by locating products with the many different companies in Busan. We help the buyers find ways of outsourcing. It can be an option if you are looking for better competitive prices than from where you are currently buying. The idea is to start a long term business relationship built on quality goods and trust.

6. How does a buyer request this information?

By sending a written request with your company letter-head describing in detail the product or products with quantities you are interested in.

7. Are there any Spanish speakers in the office?

Yes, Fred and Carlos are here to assist you and provide free translation services to avoid any misunderstandings with the manufacturers. We want you to have a complete understanding between buyers and manufacturers.


8. What kind of information can the Busan Trade Office provide me with?

We can provide you with catalogs and the contact information including addresses, websites, and e-mail addresses. We will do all the follow up to make sure everything is done efficiently to your satisfaction.

9. Can the Busan Trade Office continue to help me with the manufacturers once contact is made?

That is our job and your guarantee that all goes well. If we lose contact of what you are doing then we will not be able to provide assistance later when a problem arises.

10. Does the Busan Trade Office have trade missions to Busan, Korea?

Yes, there are two trade missions programmed every year that invites prospective buyers to Busan Korea. The Busan City Government pays for your hotel stay at one of our five star hotels and sets up a business forum where you will meet with the industries of your choice. The different manufacturers will then invite you to visit their plants to have a good look of their products. Dates of these trade missions are scheduled without notice but you can ask and we will be happy to put you on the list.

11. What is the difference between Kotra (Koreaís National Trade Office) and the Busan Trade Office?

Busan takes an active role in the trade process once a manufacturer is found. We make the long distance calls, get the product samples to you and assure you that you will not be forgotten. We can even help negotiate prices to your advantage.

12. Can the manufacturers provide private labeling and exclusivity rights?


Depending on the industry, most everything is possible when buying in container loads. The most common is in the shoe industry and the auto part industry. Exclusivity can be given depending on yearly contracts you can handle for your country or region. Busan companies do not want to hurt your business. They want to grow with you.

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